Presented by Hallmark Channel


Presented by Hallmark Channel

Nov 25, 2022 – Jan 1, 2023
Presented by Hallmark Channel

Event Details

Additional Ticket Information

General Admission:

  • Tickets Start at $34 for Adults and $20 for Child


  • Customize your visit to Enchant by choosing to add on Ice Skating, or upgrading to our VIP Access ticket option. Skating has limited capacity, and VIP options must be purchased in advance.
  • Ice Skating - $17 per person
  • VIP Pass - $25 Adult and $15 Child
  • VIP Elf Guide - $250 per party

Refunds and Cancellations: 

Enchant Christmas will not grant full or partial ticket or add-on refunds at any time as stated in the Enchant Christmas Terms and Conditions. Please review your ticket purchase carefully and ensure you are selecting the correct date, time and city when you are booking your reservation.  

  • This policy applies to all Box Office and online ticket purchases 
  • Please note: should local weather conditions require an event cancellation or delay, we will have a re-accommodation policy in place. You will be notified via email or text message of our event cancellation and the process for re-booking your new event day.



Dates and Hours

Dates and Hours

Nov 25- Nov 27

  • Friday - 5:30 p.m. - 11:30 p.m.
  • Saturday - 4:30 p.m. - 11:30 p.m. 
  • Sunday - 4:30 p.m. - 11:30 p.m. 

Nov 30 - Dec 11

  • Wednesday - 5:30 p.m. - 10:30 p.m. 
  • Thursday - 5:30 p.m. - 10:30 p.m.
  • Friday - 5:30 p.m. - 11:30 p.m.
  • Saturday - 4:30 p.m. - 11:30 p.m. 
  • Sunday -  4:30 p.m. - 10:30 p.m. 

Dec 14 - Dec 25

  • Monday - 5:30 p.m. - 10:30 p.m.
  • Tuesday - 5:30 p.m. - 10:30 p.m.
  • Wednesday - 5:30 p.m. - 10:30 p.m.
  • Thursday - 5:30 p.m. - 11:30 p.m. 
  • Friday - 5:30 p.m. - 11:30 p.m. 
  • Saturday - 5:30 p.m. - 11:30 p.m. 
  • Sunday - 5:30 p.m. - 11:30 p.m. 

Dec 26 - Jan 1 

  • Monday - 5:30 p.m. - 10:30 p.m.
  • Tuesday - 5:30 p.m. - 10:30 p.m.
  • Wednesday - 5:30 p.m. - 10:30 p.m.
  • Thursday - 5:30 p.m. - 10:30 p.m.
  • Friday - 5:30 p.m. - 10:30 p.m.
  • Saturday - 5:30 p.m. - 9:30 p.m.
  • Sunday - 5:30 p.m. - 10:30 p.m.


New Theme/Location

  • Enchant is returning with an all-new holiday theme and event location inside Fair Park to enhance your Christmas spirit. 
  • Location Address: 1438 Coliseum Dallas, TX 75210



  • ADVANCE PARKING: Pre-paid parking is available and encouraged when you purchase your Enchant ticket.
  • PARKING LOTS: 10A/B & 11 A/B – The parking lot entrances are located at Gate 2 (Haskell and Parry Ave) and Gate 13 (Lagow St. at the corner of S. Fitzhugh Ave.)
  • VALET PARKING: Valet parking is available on a first-come, first-served for an extra charge. Please see the attendant when you arrive onsite for directions. 

DART / Fair Park Station

The best way to access Enchant via DART is to take the MLK, Jr. Station. Please follow these directions:

  • Take the Green Line to MLK, Jr. Station 
  • From the station, turn left onto MLK, Jr. Drive and enter Fair Park at Gate 6 (roughly half a mile walk)
  • Turn right onto 2nd Avenue, and the security team can direct you to a shuttle stop located in parking Lot 8; the shuttle will drop you closer to the event entry. 
  • If you prefer to walk to the Enchant entry, the walk is approximately one mile from the MLK, Jr. station.


Prohibited Items

  • Outside Food and Beverage of any kind
  • Backpacks (or any large bags)
  • Banners, signs
  • Beach balls and frisbees 
  • Streamers
  • Bottles, cans or flasks 
  • Coolers (ice chests) or containers
  • Weapons of any type, including but not limited to: guns, firearms, ammunition, brass knuckles, billy clubs, blackjacks, kubatons, knives or blades of any length, and self-defense sprays (mace) 
  • Stun guns and tasers
  • Explosives, fireworks, smoke bombs, fuels, lighter fluids or any flammable item
  • Professional Photo or Video Cameras - professional equipment or cameras with long telephoto lenses exceeding 6” – except for credentialed media
  • Tripods, Monopods, any telescoping device including selfie sticks
  • Drones or other model aircraft 
  • Flag poles
  • Seat cushions or chairs of any kinds
  • Hazardous items 
  • Laser pointers or any other object intended to create an optical distraction
  • Noisemakers of any kind (air horn, whistles, vuvuzelas, etc.)
  • Pets (except for service animals used by guests who need assistance)
  • Tobacco products of any kind, including e-cigarettes
  • Non authorized vending or vendors
  • Any other item deemed inappropriate or dangerous by Fair Park/Cotton Bowl® Stadium personnel or the event promoter is in their sole discretion.

Clear Bag Policy

Permitted bags include: Only Bags and totes that are made of clear plastic and do not exceed 12” X 6” X 12”, or one-gallon clear resealable plastic storage bags, or small clutch bags or purses (which are not required to be clear) that do not exceed 4.5” X 6.5”. All other bags and/or containers (including but not limited to cans, plastic bottles, thermos, coolers, and/or hard-sided bags) are prohibited.


Medical device bags and diaper bags are permitted, though will be subject to inspection upon entrance.


Pets are not allowed. However, Enchant welcomes trained service dogs as defined under Titles II and III of the Americans with Disabilities Act (ADA)--no other animals are permitted within the event. Service animals must be under the effective control of the handler at all times, and all vaccinations for rabies and other common diseases must be up to date. 

If the dog is found not to be housebroken or not under control by the handler, the service dog and handler will be asked to leave the event without a refund. 

We will not be hosting the Paws N Claus event this season.

Strollers and Wagons

Families with small children in strollers or wagons are always welcome into the Enchant Christmas maze.

Scooters and Wheelchairs Rent

Enchant will not have wheelchairs or scooters available for rent this year.

Outside Food and Beverages

During Enchant events, outside food and drinks are not permitted excluding baby food or milk in a clear container and required baby water for formula. All bags are subject to search, and if outside food or drink is found, they will not be allowed in. 


  • The event will take place rain or shine. Enchant will notify guests if event dates, hours, and activities change due to inclement weather. 
  • The Ice Skating rink will be monitored closely during any variations in weather conditions that could cause any safety concerns. Ice Skating will stay open as long as it is deemed safe to skate. 
  • If the ice becomes unsafe at any time, Enchant staff will decide to close the ice until it is safe to return.

Group Events and Private Parties

Click the link below to submit a request for Group Events or Private Parties. 

Group Events and Private Parties

Become a Vendor

Click the link below for Vendor information.

 Become a Vendor

Special Offers

KIDS FREE Wednesdays

On Wednesdays throughout the season, you receive one FREE General Admission child ticket with each paid Adult admission ticket.

FAQs / Contact Enchant

For inquiries regarding Enchant, please visit https://enchantchristmas.com/assisting-our-guests/ to contact their team, submit your questions, or address matters related to the event. For further assistance, please email support@enchantchristmas.com or call (276)-262-4268. 

Click the link below to view Enchant's FAQs


Click the link below for Guest Assistance or to contact Enchant

Guest Services



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